Better Business Writing

Enhance your communication with a one-day interactive workshop designed to equip healthcare managers, supervisors, clinicians, and health tech professionals to craft clear, impactful, and professional content. Whether drafting patient communications, internal memos, or stakeholder reports, this course ensures your messages resonate with clarity and professionalism.

Through hands-on exercises and collaborative feedback, participants practice creating polished documents and refining tone, structure, and word choice for audiences such as patients, colleagues, or regulators. We cover direct and indirect styles, visual formatting, and best practices for emails, letters, and reports—so you can apply improvements immediately.

Key Learning Outcomes:

• Master fundamentals of effective business writing
• Apply proper grammar, punctuation, and word choice
• Tailor tone and structure to diverse healthcare audiences
• Use direct vs. indirect approaches for maximum effect
• Design visually appealing documents for readability
• Create professional letters, memos, reports, and emails
• Implement email protocols for professional, efficient communication